FAQ’s

Most frequently asked questions

Shopping Basics

Our products are sent from Belgrade, Serbia. You can receive your products through Serbian Post.

Our returns or refunds policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

As a small, social business – we’d much prefer you take a credit note or exchange instead of returning an item.

For orders over the festive period, you have until the 8th January for us to receive items for an exchange or return.

To complete your return, we require a receipt or proof of purchase. If possible, Please could you include the Packing Slip stating your reason for return.

Please send your parcel Signed and Tracked to:

Ejdus

Vojvode Dragomira 18

11 000, Belgrade

Serbia

Yes, we do ship internationally. When purchasing our product, please select the country you would like the product to be delivered to and the shipping costs will be automatically calculated.

Payments

We have just started our small business so for the time being, we only sell products to customers from Serbia. We accept pay-when-you-receive payments through the post.

Unfortunately, at the moment no. But we are working on it.

Shipping & Returns

Our returns or refunds policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

As a small, social business – we’d much prefer you take a credit note or exchange instead of returning an item.

For orders over the festive period, you have until the 8th January for us to receive items for an exchange or return.

To complete your return, we require a receipt or proof of purchase. If possible, Please could you include the Packing Slip stating your reason for return.

Please send your parcel Signed and Tracked to:

Ejdus

Vojvode Dragomira 18

11 000 Beograd,

Serbia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please write to us on support@womenontheway.co

Contact

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